Welcome to Zaor,

We are fully dedicated to delivering ergonomic and beautiful furniture to content creators in the audiovisual field and beyond. With a long history in Pro Audio and studio design we offer clever, innovative solutions that will exceed your expectations, giving you lasting pleasure while creating.

1. Placing an order.

 To place an order please follow these simple instructions to buy from zaor.us.

• Step 1. Use the search form or find a product you like to buy.
• Step 2.Choose the color/finish you want.
• Step 3. Add your product to your cart.
• Step 4. Continue shopping or proceed to the checkout page
• Step 5. Finalize checking out. You will need to complete all the requested fields and billing information.
• Step 6. Choose payment method Currently we offer shop pay and Amazon pay. 
• Step 7. Press “Place the order” button.

2. When you've placed an order.

Please check your order confirmation so you're completely sure the right products have been ordered. Please also double check if you filled out the checkout form fields with the correct phone number, address and e-mail address, so that we can contact you if necessary.

3. Payment & Coupons.

Throughout the buying and payment process we are collecting only information that is  being used to process/authorise your payment and prevent fraud.

Goods are prepaid at the time of ordering. We are running this shop on the Shopify E-commerce platform. Shopify is a very secure platform with a strong SSL (Secure Sockets Layer - is the standard security technology for establishing an encrypted link between a web server and a browser.) This ensures that all data and credit card information passed between the web server and browsers remain private. A second security aspect are Zaor’s strong (PSP) Payment Providers: Shop and Amazon. Using a PSP empowers us to offer fast services for accepting electronic payments by a variety of payment methods including credit card (Visa, MasterCard and more) and Apple Pay. 

We usually strive to have all our products in stock. If they are in stock in Georgia, we will usually ship the next day, unless it's a weekend. If you want to change or cancel your order you will have to do it quickly, before the goods are on their way.  If you refuse to accept the order when it is being delivered and it is returned to our warehouse, we will examine the product for any damages or missing items. This requires manual labour and will lead to a 15% re-stocking fee, as we will also need to sell the product as B-stock thereafter. Please mind the environmental impact of shipping heavy boxes with furniture around the country and only order if you are sure to want the product. 

We sometimes run social media campaigns or promote Zaor products on third party websites along with a special discount code. You can copy-paste this code to the checkout Coupon field to check if it’s still valid. You will be always informed in our campaigns of the validity period of these coupons.